yesterday's technology tomorrow

Sunday, March 07, 2004

Telstra launched a new DVD rental service a month or so ago called FetchMeMovies. Basically its a NetFlix style service which allows you rent a number of DVDs at a time and return them when you feel like paying a flat monthly fee. So if you watch and return the DVDs quickly you'll see more during the month. For Suzette and like watching DVDs but struggle to watch an entire movie in an evening and don't like the hassle of driving to the video store late at night, this is perfect!!

Initially I was skeptical about how the service would work given my poor experiences with Telstra products initially (ADSL etc). I've always found that whenever I use something of theirs for the first time I need to contact the support or customer service people for a couple of questions.

As usual...I did need to contact the support, firstly for their problems with support for Safari and Mozilla due to silly javascript use and , secondly, to find out when my DVDs would be sent. In both cases the customer service was BRILLIANT!!! They responded to my emails with a few hours and escalated the tech issues to their developers. Wonderful.

Anyway, I must admit its been a great service so far with the core function of DVD delivery response time being spot on....return a DVD on Sunday and get a new one on Tuesday morning.

0 comments | 8:49 AM
Playground Finder Flink Labs - Data Visualisation

neuronwave is the personal site of Ben Hosken. I am the founder of Flink Labs, a data visualisation studio based in Melbourne. Previously I founded AgentArts, where I developed a recommendations system that we ultimately sold to MSFT.I have two patents, one in Recommendation Systems and one for a datamining algorithm I invented. I have a strong interest in physical computing, emergence, self organising systems, immersive games, bluetooth ad hoc networks and other fun things.
A while ago I built and ran Blog Change Bot - an AOL IM Bot which notified you when blogs you like are updated. I also built IcyPole, a bluetooth based P2P mobile phone app in 2004. With Suzette, I've built Playground Finder - a community contributed site for parents to find playgrounds nearby and while traveling for their kids to play in. Its a "playground" for my social, location, community and mobile interests.
I live in Melbourne with my wife Suzette, son Oskar Tex and my little girl Jasmine

Random Pile of Ben
Bodypump, Flink Labs, autumn weather, balance.

Downloads etc
The Best Bagel Recipe ever
iTunes XML structure
Photo of some of my best Panetones

Neuron EcoSystem
Flink Labs
oskartex.comOskar Tex
JasmineJasmine Aurora
Playground Finder


ben at neuronwave dot com